Returns & Exchanges
At uni®, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Whether it is a change of heart or a defective product, our streamlined process ensures a quick resolution for every customer.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
- 3.Ship Item Back
Drop off your package at any authorized carrier location or schedule a pickup to send the items back to our warehouse.
- 4.Receive Refund
Once our team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.